Returns & Exchanges
At Amelie Official, we want you to be completely in love with your purchase. If you are not satisfied with your order, we offer a 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original box with all tags attached and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.